Overview

    This privacy policy discloses the privacy practices for Car Diagnostic Solutions Applications (ScanMyOpelCAN, ScanMyOpelLite, ScanMyOpel). This privacy policy applies solely to information collected by this applications and the choices you can make about the way information is collected and used. This policy notifies you of the following:

    • What information is collected from you while using this app, how it is used, and with whom it may be shared.
    • The security procedures in place to protect the misuse of your information.
    • How updates to this privacy policy will be communicated to you.

    Information Collection, Use, and Sharing

    For debugging and troubleshooting purposes, we may ask you to send a debug log from the application. The information in the debug log is solely used to help address the problems that you are having with the app. If you choose to send the debug log, the following information is collected:

    • Application name and version
    • Phone model and Android version
    • OBD2 communications, which includes information about your scan tool and vehicle
    • Any error messages that may have occurred while you were using the application

    Anonymous Information Collection

    We may collect and process certain anonymous data for analytics and vehicle diagnostics to improve the performance, functionality, and reliability of the application. This data is collected and handled in compliance with relevant privacy laws and regulations. Below are the types of data we log and the purpose for their collection:

    1. App Analytics Data

    We collect anonymous app usage data to better understand how users interact with our application. This may include:

    • App usage patterns (e.g., frequency of use, session duration, and feature interaction).
    • Device information (e.g., operating system version, device model, and screen resolution).
    • Crash logs and performance metrics to identify and address issues promptly.

    Purpose:
    This data helps us enhance user experience, troubleshoot issues, and develop new features tailored to user needs.

    2. Vehicle Diagnostics Data

    We log anonymous vehicle diagnostics data during your use of the application. This may include:

    • Unknown or unidentified data generated from vehicle diagnostics that cannot be traced back to any specific vehicle or individual.

    Purpose:
    This data allows us to refine diagnostic features, improve the accuracy of troubleshooting tools.

    3. Data Anonymization and Security

    • All data collected is anonymized and does not include any personally identifiable information (PII).
    • Vehicle-related data is logged without any association to specific individuals or vehicles.
    • We implement strict security measures to protect all collected data against unauthorized access or misuse.

    4. Data Sharing

    We do not share collected analytics or diagnostics data with third parties except as required by law or for the purposes of providing essential services (e.g., crash analytics).

    By using our application, you consent to the collection and use of anonymous data as outlined above.

    Security

    We take precautions to protect your information. When sensitive information is submitted via the app, the information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted to us, we also protect your information offline. The computers/servers in which we store the collected information are kept in a secure environment.

    Updates

    Our Privacy Policy may change from time to time and all updates will be posted on this page.